In a survey conducted by Local Circles, it was found that approximately 90% of respondents are still receiving pesky calls advertising financial services, real estate projects, and other products, despite having registered on the ‘Do Not Disturb’ (DND) list.
The survey reveals that a vast majority of respondents report receiving spam calls on a daily basis, with the majority of these calls being from individuals promoting financial services and real estate products and services.
The survey, comprising of seven questions, claims to have received 60,000 responses from 378 districts, although the number of replies varied for each question. Specifically, when respondents were asked about the frequency of calls they receive, 90 percent indicated receiving at least 1-2 calls daily, with 3 percent reporting receiving over 10 pesky calls on a daily basis.
Likewise, 90 percent of respondents revealed experiencing unwanted, pesky, sales promotional or robo phone calls on their mobile number in the last 12 months despite being registered on the Do Not Disturb (DND) list.
“Despite multiple efforts by TRAI (Telecom Regulatory Authority of India) over the last few years, the pesky call situation has not improved enough for the consumer with 90 percent surveyed still receiving such calls,” LocalCircles, founder, Sachin Taparia said.
According to the survey, calls from different mobile phone numbers that seem to belong to companies/brands have risen from 29 per cent in February 2023 to 36 per cent in February 2024.
The survey conducted between November 15, 2023- February 16, 2024, found that 40 percent of respondents have identified most of the calls from a leading listed non-banking financial services firm followed by pesky calls from a leading listed private sector bank.
The survey found 48 percent of mobile subscribers surveyed indicated that they get the majority of the pesky phone calls from different mobile numbers that seem to belong to individuals.