For the first time in Ahmedabad, a Service Excellence Van for roving passport services will be launched. This initiative aims to save time for applicants by eliminating the need to visit the Passport office. The van, particularly beneficial for senior citizens, will be equipped with an experienced passport office employee and TCS staff.
The staff in the van will scan and verify documents, complete processes such as fingerprints and photographs, with final approval by the Passport Office’s Granting Officer.