Expressing dissatisfaction over the way a helpline number for filing complaints against police personnel was publicised, the Gujarat High Court said officials like the district collector and police commissioner “behave like God” and are inaccessible to ordinary citizens.
A division bench of Chief Justice Sunita Agarwal and Justice Aniruddha P Mayee directed the government to inform the public in a clear way about the grievance cell and helpline number it has set up.
The court was hearing a suo motu public interest litigation (PIL) based on the news report of an incident where traffic constables allegedly extorted money from a couple travelling late at night in Ahmedabad city.