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Govt imposes domestic fare caps as IndiGo crisis triggers mass cancellations

by TLAteam December 6, 2025
written by TLAteam December 6, 2025

This The Ministry of Civil Aviation on Saturday imposed strict maximum fare ceilings for all domestic economy-class flights, saying the step was needed to protect passengers amid widespread cancellations and capacity shortages linked to IndiGo’s operational crisis. The caps, effective immediately, are based on distance bands:

Up to 500 km: Rs 7,500

500–1000 km: Rs 12,000

1000–1500 km: Rs 15,000

Beyond 1500 km: Rs 18,000

The limits exclude charges such as UDF, PSF and applicable taxes. Business-class fares and flights under the UDAN regional scheme are not covered by the restrictions.

As disruptions continued, IndiGo announced a full waiver on cancellation and rescheduling fees for travel between 5 and 15 December 2025. The airline said refunds would be processed automatically to the original mode of payment without requiring passenger action, aiming to provide flexibility during the disruptions.

IndiGo entered a fourth consecutive day of operational issues on Saturday. More than 1,000 flights were cancelled on Friday, after over 550 cancellations the previous day. Delhi airport reported gradual improvement, though cancellations persisted across cities. Thiruvananthapuram recorded six cancellations, while Ahmedabad saw 19 cancellations between midnight and 6 am on December 6.

Civil Aviation Minister Ram Mohan Naidu Kinjarapu said the situation is “significantly improving” and congestion is expected to ease by Sunday. He confirmed that a committee has been set up to investigate the disruptions and identify systemic lapses. The minister said backlogs from the past two days had been cleared and normal operations were expected from Sunday, adding that the government is reviewing flight duty time limits, scheduling practices and airline compliance.

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