Bharti Airtel has emerged as India’s leading home broadband service provider, securing the top position across all five performance categories in the November 2026 India Fixed Broadband Experience Report released by network analytics firm Opensignal. The report evaluated the performance of Airtel, Reliance Jio and Bharat Sanchar Nigam Limited (BSNL) on key parameters, including reliability, consistent quality, download speed, upload speed and video experience.
According to the report, Airtel recorded an overall broadband reliability score of 486 points on Opensignal’s scale of 100 to 1,000, ahead of Jio’s 423 points and BSNL’s 419 points. The company also demonstrated strong performance in internet speeds, recording average download and upload speeds of 38.4 Mbps and 26.7 Mbps, respectively. BSNL followed closely with 37.9 Mbps download speed and 25.9 Mbps upload speed, while Jio recorded 30.5 Mbps and 21 Mbps, respectively.
Airtel also secured the leading position across all five categories in the Fixed Wireless Access (FWA) segment, which provides broadband connectivity to homes through wireless networks. In this category, Airtel recorded an average download speed of 32.4 Mbps and upload speed of 20.7 Mbps, compared to Jio’s 25.7 Mbps and 17.1 Mbps, respectively. Airtel also achieved an FWA reliability score of 450 points, against Jio’s 382 points.
The report further highlighted Airtel’s advantage in consistent broadband quality. Its FWA Consistent Quality score stood at 66.2%, compared to 55% for Jio, indicating that a higher proportion of Airtel’s network tests met the required performance standards for everyday internet activities. These parameters are particularly important for households relying on broadband for online education, video conferencing, entertainment, work and other digital services.
The report also highlighted the continued expansion of India’s fixed broadband market. According to Telecom Regulatory Authority of India (TRAI) data for August 2026, the country had 48.6 million fixed wired broadband subscriptions and 19.3 million Fixed Wireless Access subscriptions, taking the combined subscriber base to approximately 68 million. While traditional wired broadband continues to account for the larger share, FWA is emerging as an important growth driver, particularly in areas where fibre connectivity is difficult to establish.
The findings are based on real-world broadband user experience data collected between April 1 and June 29, 2026. The assessment highlights the growing importance of network reliability, consistent performance and overall user experience alongside internet speed in India’s rapidly expanding broadband sector.