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Go First stops tickets sale till May 15, DGCA asks airline to issue refunds for affected passengers

by TLAteam May 4, 2023May 4, 2023
written by TLAteam May 4, 2023May 4, 2023
Go First stops tickets sale till May 15, DGCA asks airline to issue refunds for affected passengers

According to Thursday’s announcement from aviation regulator DGCA, the financially troubled airline Go First has suspended ticket sales until May 15 and is working to refund or reschedule existing bookings for future dates.

The airline abruptly decided to cancel flights for three days starting on May 3, and the Directorate General of Civil Aviation (DGCA) served the airline with a show cause notice.

“Go First has intimated that they have suspended sale of their flights till May 15, 2023 and are working to refund or reschedule for future dates, the passengers already booked to fly with them,” the regulator said in a statement.

After examining the reply filed by Go First, the watchdog has issued an order “under the prevailing regulations directing them to process the refunds to passengers as per the timelines specifically stipulated in the relevant regulation”.

The regulator also said it is committed to minimising passenger inconvenience in view of the abrupt decision by Go First to suspend their scheduled operations without any prior intimation.

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