Consumer Affairs Minister Pralhad Joshi announced on Thursday that the Consumer Protection Authority (CCPA) has issued notices to cab aggregators Ola and Uber for claimed variable pricing for identical rides based on the user’s mobile operating system (Android or iOS).
As a follow-up to the earlier observation of apparent #Differential Pricing based on the different models of mobiles (#iPhones/ #Android) being used, Department of Consumer Affairs through the CCPA has issued notices to major cab aggregators #Ola and #Uber, seeking their responses,” Joshi said in a social media post.
Last month, Joshi had emphasised “zero tolerance for consumer exploitation” and asked CCPA to conduct a thorough enquiry into these allegations.
He had described this practice as a “prima facie unfair trade practice” and a “blatant disregard” for consumers’ right to transparency.