Poojara Telecom, one of the fastest-growing retail chains in the mobile and electronic gadget industry, has added two new venues.
The new stores are located in Ahmedabad’s New CG Road and Satellite areas, expanding the company’s footprint to over 180 stores in 80 Indian cities.
Poojara Telecom, which opened its first store in 1994, has set a great example of how providing quality customer service and staying on top of changing market trends can benefit a business. To address the changing and evolving needs of its customers, the company has embraced dynamic technological changes and formed alliances with well-known brands.
Poojara Telecom, with its wide range of product offerings, serves as a one-stop store for all of its customers’ IoT requirements. The chain of stores has simplified bringing all technologies together under one roof, from basic earphones and mobile handsets to branded premium laptops and electronic gadgets.
The company primarily sells mobile phones and related accessories such as chargers, earphones, headphones, glasses and covers, and so on. It also sells laptops and other smart electronic devices such as watches, bands, speakers, voice assistants, grooming & wellness, gaming, and so on. Poojara Telecom also sells and services televisions; its team of trained sales representatives offers live demos for all of the major brands available at the store.
Customers are also given easy financing options for mid-range and premium-range mobile phones, laptops, televisions, and other gadgets with easy EMI options, making it more customer-friendly and a viable option for aspirational purchases of premium products.
Aside from this enthralling set of services, Poojara Telecom provides its own insurance assistance for all of its products sold through the stores. Furthermore, the sales team provides basic training on how to use the products, which is a great benefit for customers who want to stay up to date with changing technology. Customers are equally satisfied with the robust after-sales service, which is guided by the sales team’s in-depth knowledge across a wide range of competitively priced products.
Poojara Telecom, in keeping with its customer-centric approach, provides its customers with a variety of offers that run throughout the year. The offers may vary depending on the occasion and special time of year, but the store has a policy of providing appealing offers on all days of the year.
In fact, customers can exchange their old products and gadgets while purchasing new ones at a significantly reduced price, as well as take advantage of other offers available at all Poojara Telecom locations. Furthermore, Poojara Telecom employs an omni-channel strategy, offering home delivery services as well as delivery of the desired product in less than two hours, directly to the customer’s hands.
Poojara Telecom’s Founder and Chairman, Yogesh Poojara, says, “The way you treat your customers today will determine your company’s future. We don’t focus on it in this digital era, where people are working hard to make a sale. We focus on developing long-term relationships and taking them to the next level with R&D-backed initiatives. Sales occur more naturally as a result “..
Poojara Telecom offers a wide range of exclusive products as a result of partnerships with major mobile brands and OEMs around the world. Poojara Telecom is now a family of over 8 million customers served over three decades and counting. They now have six corporate offices across the country and a workforce of over 1200 people.
Customers can also visit Poojara Telecom’s official website, which serves as the digital front of the brick and mortar store, where they can obtain all product information and even initiate a purchase from the comfort of their own home. To assist customers further, the company provides a mobile application and a WhatsApp chatbot.